“My husband and I are extremely pleased with the excellent service, workmanship, product and customer service from your company. From my first phone call to your receptionist, scheduling, the answering of our questions, pricing, etc. was complete and very responsive. Your installation team was great. After a full day of hard work the entire operation of the system was explained to us, in detail, and they made sure we understood how to properly use the new equipment. We couldn’t be happier with your entire process. Thank you and we have already recommended you to others and will continue to do so.”
Mr. and Mrs. G.
“Dear Ladies/Gentlemen: Just prior to closing on the sale of our home, we noticed one of our air conditioning units was not working! Since time was short and the new buyer very difficult we did have a bit of a panic starting. On the recommendation of a friend we called Leafing Edge Air Conditioning and hoped for the best. The receptionist told us the area tech would call us right back and let us know when we could expect him. Our call was returned immediately by Corey and he showed up as promised less than one hour later.
Leading Edge Air is very fortunate to have Corey as an employee. He is knowledgeable, informative, and courteous. He fixed the problem and our closing went as planned. We will be using Leading Edge Air Conditioning at our new home! Thank you.”
“This is an unsolicited note of appreciation to your company for the completion of three A/C-Heating systems installed in our recent remodel. We are very pleased with the performance of the Lennox systems and very impressed with the quality of fabrication and installation.
Your specialist assessed my home’s needs, drew up the plan and bids and assisted on the installation. Your sales coordinator was always available for scheduling issues and nailing down small details and issues regarding billing, warranties, etc. Lastly, your project manager, Lee was able to help in several areas of “fine-tuning” our three systems and was able to actualize solutions to problems that other companies said were not solvable. He is extremely intelligent and takes great pride in his work. When he was brought in to solve a somewhat complex issue his crew reminded me of a team I was on doing open-heart surgeries. They all knew their job and almost without talking were able to correct- actually eliminate- the problem.
I also want to mention, that when I needed to have questions answered, someone was always available and took appropriate action.
So in summary, I am most appreciative to your company, am totally enjoying the improvement promised over my last system and I would happily recommend your company to any prospective customers.”
“Dear Sir/Madam, this letter is way overdue, especially because I want to commend one of your employees, Mirek, and your company.
After moving to Arizona, I quickly learned that air conditioning here is totally different that back east!Mirek came to our home 4 to perform an inspection and cleaning of our air conditioning system. He was punctual, very polite and answered all my questions. Mirek took the time to show me al that I wanted and needed to learn about the air conditioning unit, the thermostat and electronic air cleaner. He is very knowledgeable and every minute of his time spent here was most appreciated.
Thank you. I will certainly continue to recommend Leading Edge Air Conditioning with the utmost confidence.”
“I take great pleasure in thanking you for the service you have provided to our facilities. In a few weeks, your technicians have accomplished what three other air conditioning companies have failed to do over the past five years!
We no longer have severe hot or cold temperatures in offices of either of our two buildings and our employees are now able to work in comfort. Units that were not working properly were diagnosed and repaired, your technicians always showed up when promised, were professional, courteous and left their work areas spotless.
The service provided by your company is something that is rarely seen anymore and is what I like to refer as ‘Old school Customer Service.’
Your honesty, professionalism and knowledge are greatly appreciated and you can be sure, we will continue to use your company exclusively, in the future.”
Matt P.,
Facilities Manager
